We at Camelia Homes strive to offer our clients & partners best-in-class services. Our commitment to client satisfaction through implementing industry-leading innovative practices is undoubted & unparalleled. We aim to provide the foremost services, day in & day out.
We are incredibly proud to announce that recently we were granted 3 ISO certifications that are testamentary to our commitments, values, and vision. These internationally recognized certifications are ISO 9001, ISO 27001, and ISO 41001.
ISO 9001 has given our quality management system global credibility, ensuring that our services meet our clients’ expectations. To achieve this world-renowned standard, we implemented several best practices, including documentation requirements, management responsibilities, and resource allocation.
This standard guides us in our day-to-day operations and helps us maintain consistency. As customer satisfaction has always been a fundamental part of our business, it helps us measure client satisfaction and continually improve our processes. To manage and measure our performance effectively, we continuously examine risks and opportunities for improvement.
Having ISO 27001 certification is the result of a sincere effort to validate the security efforts that we are making. In addition to confirming our trust in our security standards, it also indicates to you, our clients & partners that International Excellence is something we follow when it comes to our security standards. Our information management security systems underwent a rigorous policy overhaul, and we learned some key lessons in the process.
This certification does not signify that we have paused our efforts to ensure that your information remains secure with us. It is just a milestone in our continual efforts to implement and execute the most secure methods of protecting critical data. We will continue upgrading our current systems with the latest IT security.
The International Organisation for Standardisation (ISO) introduced ISO 41001 as a relatively new standard, formally known as the International Facilities Management System (FMS) Standard. By meeting the FMS requirements, we have proven our capabilities and demonstrated our commitment to consistently delivering high-quality services tailored to our customers’ needs.
It proves that we have made headways in our mission to understand the needs & expectations of our clients. We have developed and driven relevant strategic, tactical, and operational facilities management systems and practices at optimum costs.
To achieve these ISO certifications, third-party auditors rigorously assessed Camelia Homes by evaluating its quality management system, Information Management Security System, implementation processes, and documentation.
Camelia Homes entered the real estate industry in Qatar with a new-age mindset set on axing old, conventional practices. With the grant of these certifications, we have established a new standard that companies, new and old, will endeavor to achieve.
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